Online Hospitality/Customer Service Training Program Now Available
In search of free online customer service training? Take the University of Minnesota’s Tourism Center's free online customer service training program!
About the training: This mobile-friendly program is free of charge for Minnesota residents, providing frontline workers with basic skill-level customer service training. Upon completing the program, trainees receive a certificate of completion and a LinkedIn badge!
- Program background: The 2023 Minnesota legislative session appropriated funds to create the online customer service training program. This program is a collaborative effort between the UMN Tourism Center, Hospitality Minnesota, Department of Employment and Economic Development, and Explore Minnesota.
Ready to get started? The pre-enrollment survey for the Online Customer Training Program organized through the University of Minnesota’s Tourism Center is now OPEN. This innovative program is designed to equip frontline workers with the essential skills needed to provide exceptional customer service and is free to all Minnesotans.